#wooting 80he - key spam when first activating

1 messages · Page 1 of 1 (latest)

sweet ether
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so.. basically exactly like the title says - i’ve had the wooting for about a week now? and what’s been happening is when i first.. click the laptop awake (?) and go to put in the password, it often spams the same key multiple times? like for example if i input 0, it outputs 00000 and sometimes even enters for me although i have not pressed the enter button.. i know its not a laptop problem coz the laptop keyboard works just fine when doing initial inputs.
(hope that’s an ok descriptor of what’s happening!)

glad torrentBOT
# sweet ether so.. basically exactly like the title says - i’ve had the wooting for about a we...

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tardy spindle
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if the issue persists please try booting without 8k polling rate
if that helps, switch the USB port preferably one that is further away from the current one

sweet ether
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it feels like it seems to happen only with the preset that i have the 8k polling rate on

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coz i have the other preset on rn and its not spammed for the first time in a while

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also sorry - wdym rolling back the firmware 😭