#New keyboard issue

1 messages · Page 1 of 1 (latest)

worthy wing
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Got a brand new wooting today, worked just fine after firstly plugging it in but then installed wootility, said it needed to update and the keyboard just shut off, i can still hear a sound effect after plugging it in/out but isnt responsive at all

cloud starBOT
# worthy wing Got a brand new wooting today, worked just fine after firstly plugging it in but...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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inner owl
worthy wing
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thank you,

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ran into this now

spring rivet
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Try different USB ports

worthy wing
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got it to work

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thanks for your quick responses

inner owl
worthy wing
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much apprechiated

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motherboard buggin ig didnt work on like 5-6 ports but worked on 1