Hi sorry I’ve seen a similar question asked here but the difference is that the problem isn’t unique to my pc, I’ve tried multiple cables and 2 different pcs and even a laptop. No lights will turn on unless I’m in restore mode. When I try to reset it no device pops up in the permissions window. Any help would be so appreciated thank you very much!
#80HE can enter restore mode but won’t show up as a device on any pc
lunar oasis
verbal thornBOT
Hi sorry I’ve seen a similar question asked here but the difference is that the ...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
flint pond
Hi sorry I’ve seen a similar question asked here but the difference is that the ...
It is likely the internal JST cable has come loose, and you will need to open up the keyboard and reseat or press in the connector to resolve the problem.
https://www.youtube.com/watch?v=AnyG_a1kosg
