Keyboard has been returned and received by Wooting on 29th December and still no response or refund on their end or response to my support ticket
Any idea what I can do in this situation?
It has been 10 working days so far.
#No update on refund
orchid hollow
pure tuskBOT
Keyboard has been returned and received by Wooting on 29th December and still no...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
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Basic Troubleshooting
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Possible Problems During Shipping (with Solutions)
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final pier
Respond back to the ticket and ask for an update. We're still catching up on a lot of things, in particular anything related to the warehouses due to the end of year interruptions.