#Order hold

1 messages · Page 1 of 1 (latest)

exotic steeple
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Hi I updated my shipping address yesterday for ordere but it's still showing as 'On Hold' I've already submitted a support ticket Could someone please help me check when the hold will be released?
Thanks

past pythonBOT
# exotic steeple Hi I updated my shipping address yesterday for ordere but it's still showing as ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

dense tartan
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When someone from staff checks the corrections during business hours. 🙂