I have a wooting 80he and after the firmware update ( I believe its v2.12.0) like a week ago, the keyboard would spam random keys on the window enter pin screen when I turn on my pc. When I unplug it and reconnect it, it works completely fine, but every time I turn the pc off and back on the issue happens again. I tried resetting the keyboard on wootility but it doesn't fix the issue, the new firmware updates also didn't fix the issue(currently on v2.12.3)
#Keyboard pressing keys itself on window pin
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
i have this exact same issue, thought it was just me
it looks like this when i startup, though im not pressing keys and it fixes itself when i replug in
and it seems to only press the a key for me? not sure why
yea idk why. It's kinda annoying I have to replug the keyboard to fix it every time I boot up pc
@quartz cave have u submitted a ticket on the website for this or anything? if not I'll probably do that later, surely we're not the only ones with this issue
unless something has changed but i still have this issue
Not yet, I will make one later
through the wooting support website right?
yeah thats where i was gonna do it
I had same issue, but when i turned off my rgb all fixed byitself, someone said it was due my pc not be able to send enough power
idk that doesnt make sense to me cause previous versions of the software didnt do that
Oh try beta version, maybe it will be fix for you
Will do
did the beta version fix it for you?
yes it did
i just tried it rn
shutdown and it didn't spam my a key anymore
appreciate you
Happy that it worked for you!
looks like its happening again, for some reason the first time i restarted after beta it didnt do it but now it is again
Check what version your keyboard have. Is it the beta one or no?