What does queued for fulfilment mean? | Wooting | Page 1

hybrid surgeBOT Dec 27, 2025, 11:07 AM

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Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

Cancel an order?
Return/Refund an order?
Get assistance with placing an order?
Change the items in your order?
Change your shipping address to a different country?
Return a recent purchase?
Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

dense berry Dec 27, 2025, 5:36 PM

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At risk of being very blunt - Did you read the text immediately following? 😄

dense bough Dec 27, 2025, 7:02 PM

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Yes. But it does not help with my query

dense berry Dec 27, 2025, 7:03 PM

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It should say "on hold" if there's any kind of issue. So... finger's crossed?

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If you can share the ordernumber here, I can check.
EUxxxH

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Oh you're the one who's been DDoS'ing our support system. Please don't do that in the future.

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Order looks fine as far as I can tell. If your issue is with addresses, it could get flagged later - as this typically happens when the order is submitted to the fulfilment center to pack.

dense bough Dec 27, 2025, 7:10 PM

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I did have an issue with the support form not submitted with the button and spam clicked it - it was not a malicious attempt I just was not able to submit the form without clicking multiple times - I tried like 3x to submit a ticket asking about order status

dense berry Dec 27, 2025, 7:10 PM

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You uh... you sent us over 60, separate tickets.

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dogekek

dense bough Dec 27, 2025, 7:11 PM

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regards to the address I can assure you that the address is correct!

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and well

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sorry about that!

dense berry Dec 27, 2025, 7:11 PM

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dense bough regards to the address I can assure you that the address is correct!

It's an automated process. It'll either pass the fulfilment center's systems automatically, or be held pending staff feedback.

#What does queued for fulfilment mean?