#Sudden large delay for Aluminium case for ISO Split??

1 messages · Page 1 of 1 (latest)

dense maple
#

Plastic case for ISO Split has said for some time now that it is expected at warehouse in april 2026, and for Aluminium somewhere in January. But now so i was checking my cart after concluding in that i do actually wanna buy this keyboard, the expected date for aluminium case has suddenly gone way up to april.

Could anyone tell me if i really did just mess up by waiting a few days before pre-ordering and happen to get struck by a massive delivery delay for all orders? Or is there more to this?

toxic bloomBOT
# dense maple Plastic case for ISO Split has said for some time now that it is expected at war...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

primal saffron
#

It might help if you tell us what exactly is in your cart and what country do you want to order to?

dense maple
#

v2 module iso split, L45 switch, black aluminium case, black keycaps

dense maple
#

i bookmarked the link with those selected items some days ago when it said january 15th, now its april

primal saffron
#

Yes, seems like the split iso module is on back-order, so it seems like the last batch was sold out

dense maple
#

yeah so if i order now i will littarly have to wait till april?

primal saffron
#

That's what it says, yes

dense maple
#

man but thats such an outragious jump in delivery time, like i would expect to have been warned about this situation at some point in my time of purchasing stuff online, i mean the jump in date is so large

#

really ruins my plans for stuff

neat breach
#

We've been very upfront about getting your order in while the early batches still had items left.

dense maple
primal saffron
#

Between the batch you missed and the new one lies the chinese new year, I guess that will mean quite the impact for example

neat breach
#

Yep. China kind of shuts down for almost a full month.