delivery

[lavish flare]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[low epoch]

<@&490097707487330305>

<@&1098943457654997093>

[grizzled kernel]

Don't tag staff for non-moderation stuff

[low epoch]

who do i tag then

[grizzled kernel]

This is community support, you wait for someone from the community to answer. Or if you need customer support you reach out to Wooting through the support wizard https://wooting.io/support

[glass python]

It is on the way to the depot as it says, or it has arrived at the depot but has not yet been picked up by the workers and been scanned

It’s peak season for parcels, Christmas time, so expect delays

Honestly speaking, idk if you even get it before Christmas, next week is going to be hell for delivery companies

I hope you understand

[low epoch]

yeh i understand

i didn’t buy it for christmas tho idm getting it later