Fortnite Wooting 60 v2

[spare juniper]

So, I just got my new keyboard. I tried fortnite. My mouse works in menu's, I can aim and shoot. I can't look around. What is going on???

[alpine totem]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[snow harbor]

Did you download a profile from somewhere?

Sounds like you may be trying to use controller keybinds ingame - So the mouse doesn't work.

[spare juniper]

I haven't download a profile. Should I?

[cosmic badge]

I mean your keyboard should not stop your mouse from moving

[spare juniper]

It only does in game.. My other keyboard (ducky) doesn't do that. 🙄

[cosmic badge]

Its probably as Mansen mention, game thinks that you have controller. You can try redownload game or just reset settings

But 99% its not keyboard problem

[spare juniper]

It did not work, porofiles are not a thing yet on the v2. It gives errors/ bugs

I see GHub can interfere with the keyboard....

Clip..

[spare juniper]

Wooting got back to me. It's the 8000 polling rate that is causing the issue for me

[spare juniper]

But when I alt + tab, its back to this....

[cosmic badge]

It might be that you have some profile for fortnite that changing that value to 8000