#Why my order is on hold

1 messages · Page 1 of 1 (latest)

undone nimbusBOT
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Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

iron escarp
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I can see why it is, but I can't help unhold it. What's the order number? EUxxx/USxxx

vague nova
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ROW44174A

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EU-Marionet-3
EU-Surfplank-0
EU-Sportschool-0

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MY ORDER ON HOLD AND ALREADY TALK WITH RuJie from Wooting and my order still on hold can some one help me please?

hearty elbow
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Create your own post here in community_support, don't interrupt others. Also if you're already talking to support, then just email and ask?

vague nova
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ohh sorry for that i didn't know

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Should I delete the messages?

iron escarp