Spliting shipment

[carmine anvil]

Hello, I already asked support yesterday to send the wrist rest separately so I don’t receive my keyboard much later.
Do you think I should also mention the switches, considering they still haven’t replied?

[leaden minnow]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

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Place it on hold via the Wooting Hub!

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[obsidian cypress]

the amount of extra time, effort and money it will cause its not very beneficial to do so.

[haughty mica]

I'm in the same boat, let's see if it works

[carmine anvil]

Not to sound mean but for a 240 e keyboard i think they still make money even with 2 packages

[obsidian cypress]

its not about if money=loss, its just the entire process which includes extra fees that need to be calculated and distributed etc

[carmine anvil]

so you think it's better to cancel the wrist rest ? i don't really need it but it's still gonna delay the keyboard shipment if they take ages to respond

[uneven jay]

You can only cancel the whole order, there is no canceling certain items. That's something only support could do, which you're trying to avoid.

[carmine anvil]

I'm not trying to avoid they just take ages to respond

sorry for the bad english btw