#Cancelled order but opened the button on accident

1 messages · Page 1 of 1 (latest)

ashen sapphireBOT
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Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

fleet sparrow
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also if it’s fully cancelled will i get full refund

spring lotus
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Deleted your photo, because it contained personal information.

If you cancelled the order, you'll receive the refund in 2-5 business days.

fleet sparrow
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so is it cancelled or like no longer are you able to check for me please

spring lotus
#

If you received the cancel confirmation email, then it's cancelled. Wait for the refund now.

fleet sparrow
spring lotus
#

You'll receive full refund