#Stuck in Wooting RESTORE

1 messages · Page 1 of 1 (latest)

gray compass
#

Hey, tried to instal the app today and it tried to do an update, it was at the first step trying to detect the keyboard for many minutes, i then hit the Cancel and EXIT button on the app on after that my keyboard is not detected by the app and stuck in restore. i tried everything that i could find but nothing work. Someone know how to help me ? (No the cable how to moved or removed)

rare terraceBOT
# gray compass Hey, tried to instal the app today and it tried to do an update, it was at the f...

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