#Black Zinc v2

1 messages · Page 1 of 1 (latest)

quaint tundra
#

I'm currently considering buying the black zinc case. I've heard from multiple people that the current one has peeling issues. Is there a timeframe when the V2 releases? And is it worth the wait?

idle idolBOT
# quaint tundra I'm currently considering buying the black zinc case. I've heard from multiple p...

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lavish mountain
#

The „peeling issue“ depends on the pH level of your sweat. Some people might never see it happen

cinder vessel
#

for reference the amount of people experiencing issues with the E-coating on the Black/Raw is less than 1% (but still higher than we would like)

as for the release of the V2 this is hard to say but once these start production people that have the E-coating problem will be given priority in replacement then we will start selling/including these to the prebuilt.

Note: the keyboard has a 4 year warranty so if you do have the problem you can reach out and we can get you sorted