#Black Zinc v2
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
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The „peeling issue“ depends on the pH level of your sweat. Some people might never see it happen
for reference the amount of people experiencing issues with the E-coating on the Black/Raw is less than 1% (but still higher than we would like)
as for the release of the V2 this is hard to say but once these start production people that have the E-coating problem will be given priority in replacement then we will start selling/including these to the prebuilt.
Note: the keyboard has a 4 year warranty so if you do have the problem you can reach out and we can get you sorted