I'm Korean, and I'm going to buy this new wooing. But tariffs and taxes are too expensive on the official site. Would it be cheaper to buy with domestic hair later?
#Wooting, korea delivery
cinder ginkgo
silent havenBOT
I'm Korean, and I'm going to buy this new wooing. But tariffs and taxes are too ...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
high tendon
Impossible to say with certainty. A reseller would be paying those duties on their end and pass the cost to you.
You could look at what current products go for at Korean resellers and see how much more it is compared to our site for an idea.
cloud basin
GEON is our official reseller in Korea and he usually lists items at Wooting price without adding duties, but keep in mind he doesn't get stock as early as the official Wooting site.
It could be quite a bit later before you see 60he v2 appear on the GEON naver store.
cinder ginkgo
Thank you for your response. I'm worried that overseas a/s will be very cumbersome when purchasing from the official site. I'm also worried about the additional shipping costs that will be incurred in this process.
What do you think about my concerns? If this is resolved, it doesn't matter about tariffs.
high tendon
Our checkout can only tell you shipping costs and delivery estimates - not any potential import duties.
cloud basin
I believe we ship via delivery duty paid method normally to South Korea, so there shouldn’t be extra charges beyond that IF you have that option at checkout
cinder ginkgo
Thanks for the info!
But I was actually asking about the A/S process, not the initial purchase.
How is overseas repair or return handled, and who covers the shipping cost?
In other words, what I really want to know is — if the keyboard needs repair due to an issue that isn’t my fault, would I have to pay any cost at all?
high tendon
If you reach out for support within the warranty period, and a replacement part has to be sent to you, or we need something shipped back, we'll cover the shipping.
We can't prevent or cover import duties though.