#wooting 80he

1 messages · Page 1 of 1 (latest)

solar ridge
#

Hello,
I have a problem with my Wooting 80HE after performing a firmware update via Wootility.
Since then, the keyboard no longer works properly: only the E and R keys light up in red when I plug it in, and it is not detected by Wootility.

I have tried changing the USB port and cable, but nothing works.

Could you help me recover the firmware or provide the DFU tool to restore the keyboard to working condition?

Thank you very much for your help!

wild hatchBOT
# solar ridge Hello, I have a problem with my Wooting 80HE after performing a firmware update ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

plush phoenix
#

Click help in the left side of Wootility.

surreal cargo