Sometimes my wooting keyboard would input a key and im not pressing anything?? I already did a factory reset, updated and everything.
#PLEASE HELP MEEEE
tropic wing
candid pikeBOT
Sometimes my wooting keyboard would input a key and im not pressing anything?? I...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
tropic wing
teal timber
Are you using magnetic desk by any chance? For example Secretlab Magnus Pro
tropic wing
nope!
teal timber
Try plugging the keyboard into a different USB port on the back of your PC using the included USB cable. Avoid using a KVM switch or USB hub.
