#I need to check the shipment location

1 messages · Page 1 of 1 (latest)

safe troutBOT
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Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

cinder atlas
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It will be sent to... the address you provided? 😄

vast monolith
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Is the issue that you can't see your order on the dashboard? If so, could it be that the email was mistyped during the ordering process. Best to contact support #1426853272496504832 message

radiant cove
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I see the request on the website. I am very sorry about that, but I would like to know the location of the shipment. I processed it with Google Pay and I am not sure if it is correct

radiant cove
cinder atlas
radiant cove
cinder atlas
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You can't change your address - That wasn't what you asked. You asked where to see where it was going.

radiant cove
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Absolutely right, I hadn't seen the tab, the address is wrong, how can I change it?

cinder atlas
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You can't.

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You may be able to reach out to the courier for assistance with redirecting it, but we can't do anything anymore. It's out the door.

radiant cove
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Alright