#My Keyboard is stuck in the FN layer, how do I get it out?
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
My Keyboard is stcuk in the FN layer, how do I get it out?
fix it already
Oh I guess I can't fix it... Well Im on old keyboard...
My Keyboard is stuck in the FN layer, how do I get it out?
Wooting 80HE
Firmware: v2.10.1
Serial number: xxxxxxxxxxxxxxxxxxx
State: Connected
Try to restore the keyboard:
- Wootility > Help > Troubleshoot > 80HE and follow on-screen instructions. Make sure to save your profiles before restoring.
Export and save it in a notepad
Choose "Share"
I did that, it says copied to clipboard. When I paste it just pasts some number though
Yes, that's the code you'll need for the import later
You'll need to do that for each profile you want to save
Yes
Ok it seems to be working now
well I mean except for my custom settings
I imported my profile and the keyboard stopped working again
Something's wrong with your profile then.
Go in Remap, click "Default" and then "Save to Keyboard" on the top right.