#My Keyboard is stuck in the FN layer, how do I get it out?

1 messages · Page 1 of 1 (latest)

shell jay
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My Keyboard is stuck in the FN layer, how do I get it out?

toxic axleBOT
# shell jay My Keyboard is stuck in the FN layer, how do I get it out?

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

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Place it on hold via the Wooting Hub!

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rich sluice
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My Keyboard is stcuk in the FN layer, how do I get it out?

shell jay
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fix it already

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Oh I guess I can't fix it... Well Im on old keyboard...

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My Keyboard is stuck in the FN layer, how do I get it out?

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Wooting 80HE
Firmware: v2.10.1
Serial number: xxxxxxxxxxxxxxxxxxx
State: Connected

vivid beacon
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Try to restore the keyboard:

  • Wootility > Help > Troubleshoot > 80HE and follow on-screen instructions. Make sure to save your profiles before restoring.
shell jay
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how do I save them?

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I only see import and no export

vivid beacon
shell jay
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there is no export...

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only import

mental tangle
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Choose "Share"

shell jay
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I did that, it says copied to clipboard. When I paste it just pasts some number though

mental tangle
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Yes, that's the code you'll need for the import later

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You'll need to do that for each profile you want to save

shell jay
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ok

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so I just need the number?

mental tangle
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Yes

shell jay
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Ok it seems to be working now

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well I mean except for my custom settings

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I imported my profile and the keyboard stopped working again

vivid beacon
shell jay
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ok I think it is working now

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maybe sopmething to do with the new firmware