#Keys press themselves

1 messages · Page 1 of 1 (latest)

mellow thunder
#

Hey yall, I noticed today when trying to log into windows that I couldnt for the live of me type in my password. Each character was a triple or double input or just random inputs... I haven't had any issues but recently updated my 60HE+ keyboard to the latest version that https://wootility.io/ offered. A few days later and all of a sudden it happens :( Its not just one key, its multiple and sometimes even FN keys without the button being pressed lol. I've already cleaned the keyboard of any dust or hairs by removing the keycaps. When doing the recording to showcase the button presses I noticed that it suddenly stopped after I toggled the Tachyon mode? It triggers with the mode enabled though. It was pretty random how far down some keys got pressed, sometimes 0.1 but I've also seen 0.19 and 1.9

I hope I didn't miss anything, if I did I'll try to provide the info asap!

image.png image.png image.png image.png
Wootility Web

Instantly edit your Wooting keyboard profiles and colors from the browser.

manic sundialBOT
# mellow thunder Hey yall, I noticed today when trying to log into windows that I couldnt for the...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

worldly jungle