Keep getting "Chroma Connect module unexpectedly failed, Please report this issue
#Wooting not connecting to Chroma Connect
compact gate
sharp mantleBOT
Keep getting "Chroma Connect module unexpectedly failed, Please report this issu...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
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- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
echo vault
compact gate
Thx guess we gotta wait. Thanks for directing me ive been looking for help for an hour now😭 😂
echo vault
Unfortunately doesn't seem like it's an easy fix which is why it's taking time
compact gate
Its all good im sure you guys are doing your best❤️