#Wootility doesn't update

1 messages · Page 1 of 1 (latest)

eager spire
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It's been months that wootility hasn't updated, i was stuck on 5.0.1 for a while then reinstalled the app and got 5.0.6 but even then i keep getting the same error. "An error occurred while checking for updates. Please check your internet connection and try again." Only the web version detects its up to date. I tried another pc with same internet connection. same issue. tried my laptop with cellular. Same issue again. tried it without connecting the keyboard. still the same. Not sure what to do.

shrewd cipherBOT
# eager spire It's been months that wootility hasn't updated, i was stuck on 5.0.1 for a while...

Thanks for posting your support request!

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eager spire
#

Wooting 60he