Can someone help me with RGB, I have a Base layer set to Static that I like, and I want to add a Trail effect layer, so when I click a button, it makes a random colour, and then turning back to the base layer after set timer. But when I select Trail under Effect layers and then Random Colours, it turns the Static base layer off, only leaving the Trail effect layer. It works if I select Trail single colour, but not if set to Trail random colour... What am I doing wrong ?
#80He Trail effect problem?
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
Anyone ?
Use 3rd party rgb controller apps
Sadly not. They did tell me over Email, that they made it like that, and they claim that it works like its suppose to heheh, If you ask me, its an oversight, that keeps being ignored with the new update.
that is not intended behavior i reported this to the software team as a bug
for a workaround until we release a fix you can use single colour or base colour setting as it is limited to "Random colour"
Thats good to hear, I look forward to the update, Thank you 🙂
Same here! 😞 should I also send an email to address this bug?
There has been 2 updates now after we were told that it is not intended behavior, and it was reported to the software team as a bug. and it is still not fixed 🙁