support | Wooting | Page 1

wanton saffron Apr 18, 2025, 7:02 PM

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Hello, I sent an email to support a few days ago but I still haven't received a reply.

wanton saffron Apr 18, 2025, 8:02 PM

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is there anyone I can speak to about a status issue on the site please? Thank you!

lilac belfry Apr 18, 2025, 8:04 PM

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Support is through wizard/email only. So you will have to wait for any answer there. It's also easter, which could delay things

wanton saffron Apr 18, 2025, 8:51 PM

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Thank you for your reply. I find it strange that you can only contact them via their website and that there's no e-mail, which means that you can't get any acknowledgement of receipt and they choose their deadline.

lilac belfry Apr 18, 2025, 11:25 PM

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I am pretty sure you should be getting an automatic email after you sent in your ticket through the wizard

keen quail Apr 21, 2025, 10:38 AM

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I have been waiting since 24/3 still no answer

stark frigate Apr 21, 2025, 11:21 AM

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keen quail I have been waiting since 24/3 still no answer

If it's been a month you should probably contact them again, it's not normal for it to take that long

wanton saffron Apr 21, 2025, 5:43 PM

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keen quail I have been waiting since 24/3 still no answer

oh.... for wich subject you need to contact them?

keen quail Apr 22, 2025, 3:02 AM

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Zinc alloy case defect

#support