#Problem about Chroma Connect

1 messages · Page 1 of 1 (latest)

limber cypress
#

My Wooting 80HE was failed to connect with Chroma since last week and I had no idea what was going on because it just suddenly happened. Wootility said I should report this issue. Is there any solution to this problem?

Thank you for your help!

neat furnaceBOT
# limber cypress My Wooting 80HE was failed to connect with Chroma since last week and I had no i...

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