So probably about 30-40 minutes ago I go to wootility to change my profile, where I get prompted saying there’s a new version of it so I click on it and it says it’s going to transfer all my stuff to the new one I just have to reinitialize to make sure it finds my keyboard. To my surprise it doesn’t show up I’ve tried unplugging it, changing ports even plugging it into my other computer but now it won’t even turn on nor will any of the buttons work… can someone help me please
#Wooting software problem
opal steeple
frail pilotBOT
So probably about 30-40 minutes ago I go to wootility to change my profile, wher...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
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Possible Problems During Shipping (with Solutions)
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placid obsidian
Make sure you’re on wootility v5.0.2 and follow instructions in pic if you’re having issues with keyboard not connecting.
