Hi!
My order EU284872H appears to be sent without switches? 😅 And doesnt state anything other than everything has been sent on the wooting hub 😅
#Shipment without switches
celest garnet
jaunty anchorBOT
Hi!
My order EU284872H appears to be sent without switches? 😅 And doesnt state ...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
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- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
tranquil condor
You're looking in the wrong place.
We only use Shopify as a checkout frontend. It doesn't sync up with any changes made after that point. You'll have to use our hub instead.
The switches do appear in our system. L60v2 90 switch pack 🙂
celest garnet
My bad! Thank you for the quick answer, and sorry for the inconvenience 😅 Have a lovely day 🤩
