Hey everyone, I ordered a new Wooting 60HE+ Module Keyboard,
For some reason after a couple of hours my order was Canceled because my order was considered "Fraudulent", I retried to order the Keyboard and it instantly Canceled my order, can anyone help me to understand why does it happen?
Thanks.
#Order Canceled "Fraudulent"
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
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A third part system determined that your order has a high risk of being fraudulent.
This is not an accusation that your purchase is fraudulent. Instead, it means that the risk of potential fraud is too high. The characteristics of every order we receive are measured, and a risk score is calculated. Above a certain threshold, orders are automatically rejected.
I've rechecked the things that can make my order look "Fraudulent" and I've made sure my Payment & Address information is written perfectly and that my Card is viable, I am not using a VPN and the Address I gave is my Private home (The email is my personal one also), any ideas please to why my order is still considered "Fraudulent"? I've tried using a different device to make the order and I got the same issue
theres only 1 option we dont really list in the email: place the order under a different name, address and payment method. basically asking a friend/family member to order it to themselves and you pay them back however you decide is best. its quite extreme as a last resort kind of option.
Thank you for the quick answer, I'll try your advice
oh one tip for that best in the same US state/country