#Messed up my Adress while ordering

1 messages · Page 1 of 1 (latest)

teal vine
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Hey there,
So i just ordered a Wooting, and i noticed that i put the number of my house into the numberbox for apartment and not with my streat, so i wanted to know if any of you exprienced it and could maybe tell me if this delays or cancels my order.
Its still in the warehouse getting prepared for shipement.
Thanks for your help

pearl axleBOT
# teal vine Hey there, So i just ordered a Wooting, and i noticed that i put the number of m...

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Note: #community_support is only for answering general questions and for troubleshooting.
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potent bane
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If your shipping information is incorrect, contact support.

quasi turret
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or fix it in the hub yourself

teal vine
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ye i fixxed it, so all should be fine? and i did contact support, no response yet

quasi turret
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if the address in the hub is correct and it hasnt been submitted to fulfillment yet (queued for fulfillment is the status) then its all good

teal vine
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okay thanks for your help then, i was just worried if i had messed up

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but wdym with submitted to fulfillment? never ordered a wooting

quasi turret
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the hub shows you a status. it will tell you when we put the order into the fulfillment center. i assume you have a backordered product

teal vine
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nah i ordered the new 80

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so it shows as preordered

quasi turret
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its a backorder

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preorder is smth more people understand easily though

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so we just call them all preorder

teal vine
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ok

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xd thanks then

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current stage: shipement to our warehouse

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thats what it says

quasi turret
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ye then youre good