#bricked wooting

1 messages · Page 1 of 1 (latest)

heady lichen
#

hey could anyone help me? I was updating my wooting keyboard and my pc froze and bluescreened. now when i try to use the keyboard, no lights appear and the wooting software doesnt detect it plus no keys work. Any fix for this?

jolly cipherBOT
# heady lichen hey could anyone help me? I was updating my wooting keyboard and my pc froze and...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

wet forge
frigid pebble
#

Same suggestion here as in general. Try factory resetting it using the help menu on the left.