Wootility updates

[glass lagoon]

When i check for updates i get hit with a message Error: net::ERR_CONNECTION_RESET can anyone help please and thank you.

[simple oak]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

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[pseudo cipher]

Are you using stock wooting usb cable in rear IO of your pc?

[vague dew]

net::ERR_CONNECTION_RESET is a network/internet issue, do you have a firewall blocking Wootility? Or if you are using a VPN, try disabling it

[glass lagoon]

Yes its connected to the motherboard

[glass lagoon]

I am not sure if i have a firewall

I added the wootility app to the allowed list of the firewall

[vague dew]

Tried both the downloadable program and the web one?

[glass lagoon]

Yes i tried both only the app had an error

But i think this error doesn’t indicate any problem