#Request to Change My Order

1 messages · Page 1 of 1 (latest)

open troutBOT
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Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

hollow karma
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It is not. But you can cancel the order you have on the hub and place a new one in its stead.

tawny axle
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@hollow karma

hollow karma
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It is not possible to change between different products with an edit.

tawny axle
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and about the refund how many days it will takes ?

hollow karma
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Depends on how fast the banks are really. Can be anywhere from a couple of bank days to two weeks, though usually shorter rather than later. 🙂