#Inquiry About Delivery Date for My Wooting Order

1 messages · Page 1 of 1 (latest)

hardy mountain
#

Good day,

I recently placed an order for the Wooting keyboard, which stated that the estimated delivery date would be between January 9th and 10th. However, upon checking my account, I now see a completely different delivery window of January 13th to 20th.

Had I known this was the case, I would not have proceeded with the order. Could you please clarify the situation and confirm the correct delivery timeframe?

I look forward to your response.

Kind regards.

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raven treeBOT
# hardy mountain Good day, I recently placed an order for the Wooting keyboard, which stated tha...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

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hardy mountain
#

I wanted to inform you that I have already sent an email through the appropriate service channels regarding this matter. However, I wanted to follow up here as well to ensure it is addressed.

ionic moat
#

Discord is not a customer support platform. Making a thread here won't affect your support ticket.

Please be patient for a response from our team.

hardy mountain
#

You are misunderstanding the issue. The problem is that the delivery date shown during the ordering process is completely different from the one displayed after the order was placed. Essentially, I was misled.