Can’t change my order

[hot anchor]

J change my mind and j wont ghost case j know that pcr and ghost have a the same price

[coral bison]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[sudden harbor]

I think you're supposed to put your order on hold and contact support but they do have a long wait time currently

so be aware that you can change it

but you'll probably have to wait longer

[hot anchor]

My delivery time is 21 january - 3 february

But ghost case delivery is faster when pcr

[sudden harbor]

Mm you're gonna have to contact support to do it

that's all I know

¯_(ツ)_/¯

I don't think you have the ability to change case colors only like add items

without contacting support

[hot anchor]

J write the question but j think they answer after new year