I can't access the site because it keeps on refreshing and this error keeps on appearing.
#wooting.io wont open
blazing wyvern
atomic coralBOT
I can't access the site because it keeps on refreshing and this error keeps on a...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
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All of these types of requests need to be made via the Wooting Support Wizard!
old swan
What browser are you on?
blazing wyvern
i use firefox
steep sparrow
i use firefox
Use chromium based browsers or download the app
blazing wyvern
Clear catch, restart the router
tried both still wont work
blazing wyvern
any other way to access cart? would like to buy
old swan
Just to summarize you used chrome and firefox, cleared your cache, restarted your router and you still get this error?
blazing wyvern
Just to summarize you used chrome and firefox, cleared your cache, restarted you...
yes tried to use vpn too
old swan
using a vpn is not recommended but thanks for the info!
Ive heard this couldve been caused by some internal things we were working on, could try again? start from fresh just in case
blazing wyvern
Ive heard this couldve been caused by some internal things we were working on, c...
will do, brb
blazing wyvern
Ive heard this couldve been caused by some internal things we were working on, c...
still the same
clever heart
could you please:
- Press F12 to open developer tools in chrome
- Go to the "Network" tab
- Check "Preserve log"
- Reload the page with CTRL+R
- Once the error occurs, click the download-looking icon saying "Export HAR"
- Send me the exported file in a DM for investigation
I have attached an example image for you
Thanks
