Is there any way to fix this?
#W keeps pressing on Visual Feedback
covert cliff
wet quartzBOT
Is there any way to fix this?
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frigid ore
I guess try to find the faulty switch, pull the keycap off, and check if you see anything
You can carefully press with your finger to see if you feel any feedback from the switch, and if it resets all the way at the top
covert cliff
I guess try to find the faulty switch, pull the keycap off, and check if you see...
I know what key it is. What should i look for to see if anything is wrong?
frigid ore
I know what key it is. What should i look for to see if anything is wrong?
Visual inspection mostly
Compare it to a switch next to it
see if you see anything out of the ordinary
Also, are you using tachyon mode?
quiet oar
Can you go to https://analog-monitor.wootility.io/
connect your device and record the output
covert cliff
Can you go to https://analog-monitor.wootility.io/
connect your device and recor...
Like this?
quiet oar
thanks, and this is in the resting position i assume
covert cliff
thanks, and this is in the resting position i assume
yeah not touching anything
quiet oar
are there any magnetic or metal objects close to the keyboard
covert cliff
are there any magnetic or metal objects close to the keyboard
How close? There is my monitor and then i have a monitor arm
quiet oar
doesn't sound like that would be the issue but check for any nearby screwdrivers, keys, stuff like that
covert cliff
It sometimes goes away, its like a week ago i had the problem. it helped to just replug it, but this time it didnt help
quiet oar
some people have magnetic desk mats which cause issues etc, just eliminating these variables
covert cliff
no scredrivers keys ect. My table is completely empty. its a glass mousepad, and but i do have a adjustable table, not plugged in tho
quiet oar
since it's isolated to one key it sounds like a faulty hall sensor to me, i'd encourage you send a ticket here for either warranty support or more detailed debugging: https://wooting.io/support?issue=46
covert cliff
i did that 27.11
got this response
ill fill out the one you have sent. would this be phantom presses?
quiet oar
i would bump your existing ticket
covert cliff
i see its different place i made a ticket. so ill also try here
covert cliff
the 2nd video?
quiet oar
both if you want!
covert cliff
both if you want!
Thanks a lot for taking your time to help! Have a nice night
quiet oar
which different place did you make your original ticket via though?
covert cliff
which different place did you make your original ticket via though?
not sure. think i just googled support and got something where i put in my email and make some text about the problem
quiet oar
Can I DM you?