#Package returned to sender

1 messages · Page 1 of 1 (latest)

true vault
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Hi my 80HE was returned to the Vegas warehouse about a week ago, I have been waiting for a few days for my order status to update again to confirm mailing address, does anyone know the timeline on it?

regal fjordBOT
# true vault Hi my 80HE was returned to the Vegas warehouse about a week ago, I have been wai...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

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Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

true vault
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Attempting to bump

sly kindle
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Once we can confirm that we've received the return order, we can start the process of resending it or refunding it.