Problem with H Key on My Wooting 60 HE

[arctic idol]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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[vivid dagger]

If your H key is blocked only while logged in, you most likely have an app intercepting keys for macros or shortcuts.

Time to go on a unting spree, with the H.

[vale robin]

I don’t have any macros programmed on the keyboard, I just want my H key to work normally 😦

I tried uninstalling the keyboard in Device Manager as well as the app, restarting the PC, testing without the app and with the new one, but it didn’t work

[vivid dagger]

Sure - It's not the keyboard that's the problem. It's a third party app.