#I can't select a shipping method and see the shipping cost

1 messages · Page 1 of 1 (latest)

signal pier
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Does anyone know how to fix it?

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little harnessBOT
# signal pier Does anyone know how to fix it?

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

willow gazelle
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Try a different browser.

signal pier
willow gazelle
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Works fine here.

716C71BC-8C5E-4E05-BBBC-360D634A8DD8.png
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Try clearing your cookies for the website?

signal pier
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yeah but not for my city were i live

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if i place something popular around me it's ok

willow gazelle
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Is this part of the mainland of Italy or some tiny island somewhere else? 😄

signal pier
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i live 2 hrs from Rome idk

willow gazelle
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Hmm... not sure why it's bugging out then to be honest. All I can suggest is trying an address of friends or family and deal with the trip going there - or reach out to us via email with the address that won't work, so we can investigate further.

signal pier
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I don't have anynone

willow gazelle