tame elm
Hey yall, I upgraded to the optimum case and to some new switches yesterday and am having an issue. I get the keyboard plugged in and recognized, even a basic reset, but I am not getting any recognized key inputs. It just has RGB and shows as a recognized device.
Any ideas on what I did wrong?
barren robinBOT
Hey yall, I upgraded to the optimum case and to some new switches yesterday and ...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
tacit pollen
Just a guess if you use the friction mount:
Maybe the metal sponge in the top left corner isnt making proper contact, so the keyboard is not grounded. Not guaranteed, but that could result in a short.
tame elm
Darn. I can see that the USBc is contacting it, and with the whole keyboard lighting up and being recognized it seems like it should be working. I am going to try swapping back to the original switches and see if that is the issue
original switches work... weird
tacit pollen
Which switches did you buy as replacement?
tacit pollen
hmm never heard of these, maybe try asking in #🔧│keyboard_modding if these are compatible, because I dont know 