I think I know why it got flagged, but still I want to buy the keyboard. I've been checking a lot of keyboards and going to the part where it shows the cost of shipping and wtv, and the best option is the Wooting. I don't know if it could be my bank's problem, I'm from Portugal. Thank you in advance for your attention
#My order has a high risk of being fraudulent
old basalt
waxen portalBOT
I think I know why it got flagged, but still I want to buy the keyboard. I've be...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
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Place it on hold via the Wooting Hub!
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All of these types of requests need to be made via the Wooting Support Wizard!
digital karma
Try to not use a credit card? Or make sure your credit card info matches your shipping info (same address/name etc.)
old basalt
Try to not use a credit card? Or make sure your credit card info matches your sh...
yeah I will try with another method, but I need to get my money back. thank you!
old basalt
Hello guys, its the 3rd day after all this happened and I still didnt get my money back... should I be worried?
digital karma
No you aren't the CS team is just very busy so it takes some time to get to your mail!
old basalt
No you aren't the CS team is just very busy so it takes some time to get to your...
ok ty! 🤙
old basalt
It happened again. High risk of being fraudulent: WHY?
Every info is correct, didn't use any vpn or wtv, all normal. But still gets flagged. And again I need to wait to get my money back... I really wanted to buy the 60he but it's getting complicated... Any help is welcome, thank you.