how do I fix my wooting 80he

[hollow bloom]

I was updating my keyboard and it just stopped working after dat I can’t restore it bcuz it shows no device I also tried the two buttons on the very end so it can go into wooting restore but it won’t let me since it says there’s no device I restarted my pc I unplugged it

[olive dome]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[nova bramble]

Hi

[sour shard]

you're describing an issue i had with my 60he, and this is how i fixed it (got this link from wooting support): https://help.wooting.io/article/90-how-to-restore-reset-my-wooting-one-or-wooting-two-flaretech

i know it doesnt match ur issue 1:1 but the part with device manager would probably help you somehow, and if not i would strongly suggest you contact wooting support and describe the issue to them, in detail.

if you've tried that and done every step all the way through to the last one then id suggest you contact wooting support and describe your issue to them (in detail). as a reference, this article helped me, maybe you could ask them how to replicate this for the 80he: https://help.wooting.io/article/210-fix-right-side-of-60he-not-working

[hollow bloom]

still doesnt work but thank you sorry for the late reply i was working

[brisk vapor]

#1304896722610159697 message