"Expected at warehouse" question

[winged sparrow]

Hi, so I live in Romania and I want to buy the 80he, but it says "Pre-order Expected at Warehouse 19 December 2024" What does it mean, you don't have the keyboard yet and it will only be available at your warehouse around 19 December or it will be delivered to the warehouse in Romania at that date? Thanks!

[devout aurora]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Basic Troubleshooting

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[drowsy pagoda]

You can check maybe you have the same batch as me but it pretty much means that they don't have the keyboard yet, the 80HE is still being produced and you along with everyone else pre-ordered, and I would assume it will be in their warehouse on the 19th then it gets ready to be shipped (packaged) and then start the shipping process.

Noroc cu tastatura și eu aștept până la anul probabil :))

[winged sparrow]

Acum am vazut ca e cu 60 de dolari mai ieftina in state si astept si 2 luni...

[royal torrent]

There is no warehouse in Romania, it’s in the Netherlands
There’ll be additional delay for fulfilment and delivery

[drowsy pagoda]

I'll keep it English here since other people will check it out but you can dm me if you wanna talk, keep in mind I'm just another customer and don't work for them though

Send me the link if you did find it for cheaper but I'm assuming it's maybe a different product, or just the module of the keyboard

[oak apex]

As a pre-order item, it means that your keyboard still needs to be manufactured and shipped to the warehouse. The current estimate for the batch is December 19th for it to arrive at the warehouse. Afterwards your orders need to be picked and packed, picked up by the shipping company who then eventually schedule a a delivery time for you. As for Romania, your order will be shipped from the warehouse in Netherlands