versed galleon
Hi everyone, went out to do some groceries and had shutdown the PC prior.
When I came back my 60he+ just randomly won’t work and no LEDs are emitting.
I tested with another board with the same cable and it works.
Says not connected in wootility either.
ruby lagoonBOT
Hi everyone, went out to do some groceries and had shutdown the PC prior.
When ...
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next geyser
Try a different USB, the standard replug, turn off/on again (pc)
and this guide perhaps afterwards
young pagoda
One user had similar issue #1300344803246084136 message
they fixed it by uninstalling drivers in device manager 🤷♂️
versed galleon
https://help.wooting.io/article/92-wootility-doesnt-detect-my-wooting-keyboard
seems like nothing is getting it to show life atm,
not sure how I would uninstall the drivers via device manager as I cannot find the device under keyboard or as "wooting restore"
versed galleon
Here’s the PCB if it helps
versed galleon
https://help.wooting.io/article/173-how-to-flush-all-dead-registry-entries
appreciate the help, doing the above still does not change anything
versed galleon
guess the best course of action now would be to email
versed galleon
and you're using up to date wootility right?
v5.wootility
stiff grotto
might of missed a step one second
versed galleon
I also just updated to the latest firmware today
stiff grotto
To start, it's best to determine and check the state of the keyboard, as it may be in Restore mode or driver related.
To find out in Windows you can check Device manager.
How to open Device Manager
Can you check how your device is listed? It may have one of the following names:
Also, just to check, is your keyboard stock or has it been modified in any way (case swap, tape mod, etc)?
The Front end of wootility dosn't detect the keyboard while in "wooting Restore" so the keyboard might be in this state the test above is to check
If it is detected as wooting restore you can go to
wootility > Settings > Troubleshoot > select keyboard/layout > Reset device
V5 wootility > Help > troubleshoot > Device/Layout > reset device
versed galleon
I removed all wooting-related entries in the device manager via the article about deleting any old registry entries
the 60he+ does not show under device or other devices and I do not see a "wooting restore" after plugging it back in
only mod I have done is swap the switches a couple weeks ago to geon raw he
stiff grotto
If you unplug the keyboard and follow the steps below
Check device mananger for "Wooting Restore"
versed galleon
If you unplug the keyboard and follow the steps below
- Hold Down the Top Right...
just followed the steps, I do not see wooting restore or wooting 60he in devices or device manager
the cable also works just fine on the backup drunkdeer I have
and also plugged it into a laptop to see if it was OS version related somehow but nothing changed
stiff grotto
Can you send a ticket and include the Discord link below along with the following information:
Discord link: https://discord.com/channels/167181566978555904/1301870624934985748
I would also take a 2-3 more pictures of the USB-C area as the ones taken seem a bit blury or post proccsesd
versed galleon
will do, thank you
stiff grotto
