UPS Shipping

[atomic solar]

Hi, I ordered the 60HZ keyboard with UPS shipping to Australia as it says it was faster here. I am really worried that it wont deliver to australia, and even more worried because it's in the US right now, however I just used their shipping. Please help!! 🙏

[civic vigil]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
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Place it on hold via the Wooting Hub!

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[atomic solar]

The parcel has just arrived in the US which is freaking me out and I cannot contact UPS to change it to Australia however I did put Australia in the shipping address.

Why the fck would it let me select UPS when I live in australia, I'm freaking out...

[rain prism]

Relax bro it’ll make it to you.

[glad glade]

UPS operates in Australia

[atomic solar]

I believe you guys, however everytime I check on UPS website, It only shows a US address and doesn't even inform me where the package will be in australia, which courier will get it or any basic information. UPS operates via some australia parcel company however I cannot get any information to even track my package apart from that its in the US and I can't call them as I don't have a valid (US) phone number

I literally have no exact info on my parcel and no way to contact anyone to ask about it. I can believe that it's coming to AUS but how am I meant to track it when UPS does not even operate in the state im in. they just hand the parcel to FedEx

[glad glade]

That I don't know. I live in Sweden and had DPD delivery for mine, they just gave it to our postal service which then sent me a notification through their app where I could track it

[astral laurel]

us destination?

ups operates not just in us

try to look for a

nvm i found it alr, just try this and ask for clarification