My Wooting has not been delivered yet. Can I change my case from a PCR case to a Zinc Alloy case? Also, I canceled my Wooting order, but I want to cancel it. Is this possible through a "commonly repuested" email?
#About cancellation and order changes
outer steeple
rough windBOT
My Wooting has not been delivered yet. Can I change my case from a PCR case to a...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
outer steeple
i sent email for "Wooting Support Wizard(https://wooting.io/support)" is it done?
arctic hornet
i sent email for "Wooting Support Wizard(https://wooting.io/support)" is it done...
yes you could however do note 2 things
it will likely take some time as order edits are not urgent cs matters
if you are in batch 2 (bridge and similar) it will be likely moved to batch 3 which delivers on dec/jan
as batch 2 is sold out as of right now