velvet ember
Hello, WOOTING team!
ROW21181A
Why was my order put on hold?
I didn't do anything
And
All items in the order are at the warehouse
Ready to receive your order? Confirm your shipping address via the Wooting Hub to submit your order for fulfillment
What is this procedure? Please help me understand it a little more easily
random trellisBOT
Hello, WOOTING team!
ROW21181A
Why was my order put on hold?
I didn't do anythi...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
carmine lance
Your answered already your question
"Ready to receive your order? Confirm your shipping address via the Wooting Hub to submit your order for fulfillment"
It's on hold to confirm your address, this is a final check for people incase they might've moved since they placed their order and prevent 'I didnt change my email and now I dont have my keyboard' emails/comments
velvet ember
Your answered already your question
"Ready to receive your order? Confirm your s...
So when will the hold be lifted and when will my keyboard depart?
@carmine lance