It says worldwide shipping but when i chose the Turkey for the delivery country it says: Shipping not available.
What should i do?
#WORLDWIDE SHIPPING?
still onyx
onyx pewterBOT
It says worldwide shipping but when i chose the Turkey for the delivery country ...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
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- Get assistance with placing an order?
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All of these types of requests need to be made via the Wooting Support Wizard!
lyric granite
you must be doing something wrong? cause you can :)
Be sure to have this set up correctly
ofc choose the city you live in ;)
still onyx
ofc choose the city you live in ;)
I did it already but still same :(
When i in the payment section it says Shipping not available
lyric granite
are you filling in the address in english?
still onyx
are you filling in the address in english?
i tried both
in eng and in turkish
lyric granite
hmmm
lyric granite
Due to limitations on the courier contracts offered to us by them, there are some countries, where we cannot ship past a certain total package weight. This might include Türkiye. In this case we can only recommend that you look into a package forwarding service - who you would ship your order to instead of yourself, and they would re-ship it for a fee to you.
still onyx
so sad