#order was sent but stuck on Delivery time is being calculated for allmost a month

1 messages · Page 1 of 1 (latest)

unique hemlock
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my order was shipped but status wasnt updated from this since September, i tried opening a ticket on the website, sending an email, but no reassponse what should i do

errant ploverBOT
# unique hemlock my order was shipped but status wasnt updated from this since September, i tried...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard or via email to social@wooting.io
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard or by emailing social@wooting.io directly!

unique hemlock
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I am leaving this one here as i was not able to get help anywhere else, please help

still leaf
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Did u get a tracking code?

unique hemlock
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yes , but the website of the shipping company says calculating for 15 days, wanted to know what to do

unique hemlock
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more like 20 days now